AI-enabled telematics platform
Helping companies manage their remote assets. Providing the intelligence fleet managers need to take their asset monitoring to the next level. Worked on several improvements and new features in the product (Tracking, Inspections, HD Data, Sustainability concept); focused on UX research (Improvement suggestions based on analytics, user interviews, user feedback); lead different UX workshops (solution workshop to improve navigation, adapted Design Sprints for new concepts); curated and documented the Design system.
Tracking improvements
Situation: There was a beta version for the Trackign feature that wasn't ready enough to launch. We needed to make sure that before removing the beta flag, the feature will cover the main needs and problems of our users.
My work:
made an Audit and comparison between Director (an older product heavily used), the current TN360 Tracking feature and the Beta version to see what is currently missing
had several user interviews to learn about the current usage and identify possible improvements
build a new feature called High Definition Data, based on user requirement and usage in old Director
Integrated a Feedback option into the tool
provided constant support to development teams
Vehicle inspections
Problem: To make sure we're compliant with the legislation, the product needed a place for DVIR inspections and link to the vehicle maintenance feature.
Process:
Discovery sessions with the PO
Brainstorming with the development team
Sketching
Prototyping
Design systems work
We needed to have a better documentation of the components and all changes to the platform to ensure consistency and building a better product.
Process:
audit on the TN360 platform and propose improvements
audit of the existing Figma files
curation of the Figma files
Design systems documentation tools - analysis and demo calls to decide what is best ofr our needs
Lead and planned the work to be done to document everything in the tool we chose (Supernova)
Improvements on the components proposed based on the audit, user needs and UX principles we need to follow
solution workshop for bigger challenges
Customization of the integration with the training tool
The platform was already using Walk me as the training tool, but the look and feel didn't fit the platform. We needed a customization to make the tool feel more like part of the product.
Process:
audit on the current integration
proposed adapted UI
provided support to the dev team
